Business process automation refers to the use of technology to execute recurring tasks or processes in an organization where manual effort can be replaced. It is done to increase efficiency, minimize costs, and streamline processes. In this blog entry, we will point out 4 processes that you could automate within your organization to save time & money.
What do salespeople love? Closing deals.
What do they hate? Updating a system.
In an ideal world, sales staff would spend the majority of their time on tasks such as prospecting, having conversations, and closing deals.
Every business needs to sell to survive. Issues in the operations side of selling are costly, they can result in customer complaints or selling at reduced prices due to errors.
By automating your sales operations process you will:
- Reduce the rate of manual errors.
- Provide faster service to your customers. Since automation can speed up processes, customers will receive invoices earlier, leading to earlier payments and improved cash flow.
- Reduce operative costs.
¡Allow your sales team to spend more time selling and less time on manual data entry!
There’s no denying that inventory management is one of the most important keys for success to the cruise industry.
Traditional inventory control methods require continuous manual cycle counts, which can lead to a high odds of human errors. Miscounted stock and discrepancies can lead to over and understocking, negatively impacting profit margins and the bottom line by sailing with unsold cabins.
Inventory management typically involves reuniting data across multiple systems as companies find it challenging to bring all inventory management features under one system.
Manage your product efficiently and as a part of a complete solution for your business, manage your departures, holds, confirmations, promos, cabin inventory, fleet information, your content, cabin assignment and operations from one place. Helping your business to improve operations, manage risks and promote stakeholder confidence.
Who wouldn’t want to automate customer support?
Beyond simply speeding the time to resolution with an array of customer-oriented features, this could provide insights into the overall customer support process of your business, allowing you to find opportunities to increase operational excellence and customer satisfaction.
While there is a significant case to be made for personal interaction when a customer has a problem, there is also plenty of value in proactively solving that problem with automation in the form of help centers or chatbots during the sales process for instance.
If you want to help your team spend less time on the phone with angry customers while increasing customer satisfaction, you could give it a try!
Every business requires regular reports to inform managers and ensure teams are aware of their progress. Preparing such reports and sending them over every week or month is not labor-intensive or time-consuming but it could definitely distract employees. There are many technological resources that could help to automate periodic reporting. These solutions can easily auto-generate reports, analyze their contents and based on the contents, email them to key members of your team or to relevant stakeholders.
Our goal is to yield technological solutions by providing intuitive software developed understanding the Galapagos business line.
By the Business Development team @ GalAvail